Renaissance Chicago Downtown Hotel

The room on the 5th floor had a great view across the river and a comfortable settee at the window. The bed was very good and the room well styled. There was a fridge. A morning swim in the pool was delightful - a beautiful space with glazed roof and sides. It was easy to access with the room key and no hassles.

Very comfortable in the Jr suite with room to move around. It had a king bed, a chair, a couch, a TV, a desk, a microwave, a mini fridge, a closet, a restroom, two windows, one window being really big. It was nice that it had a couch to watch TV or relax without having to use the bed or the only chair most rooms would have. It also had a small desk if you wanted to do any work or even use it for a table to eat in the room. The location was great and walking distance to many areas we wanted to visit. It was also right on the riverwalk, which was nice. The staff was very friendly and helpful. The bellhops specifically were really helpful going above and beyond doing more than just handling our luggage.

A very nice hotel with a good vibe. Excellent location on the river and close to so many things. The bed was great and room was tidy and clean.

I like the service at the check in/check out counters. Especially when I checked out, the man who attended to me was very helpful. He made sure I got all the privileges given to me by the hotel upon checked in was credited. He even tried to enroll me at Marriot Bonvoy. The the extra mile of service was impressive.

Very convenient location to both The Loop and The Near North. Helpful reception staff, stunning lobby, very clean, comfortable beds, good room service. Be informed the hotel doesn't have a restaurant for breakfast but has a lobby bar lounge (open from morning to early evening, April 2022) and a rooftop bar (3rd floor level). Around the hotel there are several places to have a breakfast or to buy foods (7-Eleven 120 meters to the East, Target 500 meters to the South).